Return & Exchanges
Thank you for shopping at RichlifeMerch.
If you are not 100% satisfied with your purchase, we're here to help.
Customer Support is available 24/7 at firstname.lastname@example.org
We do our very best to respond to support emails within 48 hours.
Due to Shelter-In-Place and social distances we have suspended return items at this time due to possible contamination. Please reach out to us via email at email@example.com and we can make other accommodations.
If arrangements are made and we accept, our products can be returned within 30 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The product was purchased within the last 30 days.
- Apparel must be unwashed with tag(s) and in new condition.
- You have the receipt, order confirmation or proof of purchase from www.RichlifeMerch.com. We are unable to accept returns of purchases made from third-party retailers.
Products that do not meet these criteria will not be considered for return. You will have to send the product to our address and also you have to pay the shipping fee as well. Once we received the item after checking it if its meet the criteria that have been mentioned above. We will refund your money back.
Our products can be exchanged with the new ones you like. If you don't the like the item you ordered you can just send it back and get the new one. The above conditions will also be applied.
May be returned under our Return Policy guidelines.
It happens, and if you receive a damaged product, please notify us immediately.
We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility.
If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition per the return policy above.
If you have any questions about our returns and exchanges policy, please contact us at firstname.lastname@example.org